Our privacy Policy
Welcome to Dallas Family Psychiatry. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.dallasfamilypsych.com, or any of our related services. By using our services, you agree to the terms of this Privacy Policy.
Contact Information:
Dallas Family Psychiatry
3701 W Northwest Hwy,
Building 1 Suite 189,
Dallas, TX 75220
Phone: (214) 817-4616
Email: [email protected]
Fax: (800) 883-1537
Effective Date: 18th January, 2024
We collect information that you provide directly to us and information that is collected automatically through your use of our services.
Information You Provide
- Personal Identification Information: This includes your name, address, phone number, email address, date of birth, and other identifying information.
- Health Information: Medical history, treatment records, prescriptions, and other health-related information.
- Payment Information: Credit card numbers, billing addresses, and other payment-related information.
- Communication: Records of your communications with us, including email, phone, and online chat interactions.
Information Collected Automatically
- Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and the date and time of each visit.
- Device Information: Information about the device you use to access our services, including hardware model, operating system, and device identifiers.
- Location Information: General location data based on your IP address or mobile device location.
We use your information to provide, maintain, and improve our services, including:
- Providing Services: To deliver our mental health services, manage your treatment, and communicate with you.
- Billing and Payments: To process your payments and manage your billing information.
- Customer Support: To respond to your inquiries, provide technical support, and resolve issues.
- Marketing and Communications: To send you updates, newsletters, and other communications that may be of interest to you. (Note: See our “DO NOT SHARE” statement below.)
- Compliance and Legal Obligations: To comply with legal and regulatory requirements, including the Deceptive Trade Practices Act and the Consumer Protection Act.
Dallas Family Psychiatry does not share your personal information with third parties for marketing or promotional purposes. Your privacy is paramount, and we are committed to ensuring that your information is used solely for the purpose of providing our services to you.
Third-Party Service Providers
We may share your information with third-party service providers who assist us in providing our services. These providers are contractually obligated to protect your information and use it solely for the purposes of providing services to Dallas Family Psychiatry. Examples include:
- Payment Processors: To process your payment transactions securely.
- IT and Software Services: For maintaining and supporting our technology infrastructure.
- Marketing Services: To help us manage communications and newsletters (not for third-party marketing).
Legal Compliance and Protection
We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to:
- Comply with legal obligations or court orders.
- Protect and defend our rights or property.
- Prevent or investigate possible wrongdoing in connection with our services.
- Protect the personal safety of users of our services or the public.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new ownership. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:
- Encryption: Data encryption both in transit and at rest.
- Access Controls: Strict access controls to limit access to your information to authorized personnel only.
- Security Audits: Regular security audits and assessments to identify and address potential vulnerabilities.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
You have several rights concerning your personal information:
Access and Correction
You have the right to access the personal information we hold about you and to request correction of any inaccurate information. To make such a request, please contact us using the information provided in this Privacy Policy.
Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. This right applies to data that you have provided to us directly.
Deletion
You have the right to request that we delete your personal information, subject to certain exceptions, such as for legal compliance or legitimate business purposes.
Opt-Out of Communications
You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly. Please note that you may still receive non-marketing communications related to your use of our services.
Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device that help us understand how you interact with our site. You can control cookies through your browser settings and other tools. However, disabling cookies may affect your ability to use certain features of our website.
Types of Cookies We Use
- Essential Cookies: Necessary for the operation of our website and to provide you with services you have requested.
- Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Functionality Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
- Advertising/Targeting Cookies: Used to deliver relevant ads and track ad performance (not used for third-party marketing).
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will take steps to delete such information from our records.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website and indicating the effective date of the update. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Dallas Family Psychiatry
3701 W Northwest Hwy,
Building 1 Suite 189,
Dallas, TX 75220
Phone: (214) 817-4616
Email: [email protected]
Fax: (800) 883-1537
Thank you for trusting Dallas Family Psychiatry with your mental health care needs. We are committed to protecting your privacy and ensuring the confidentiality and security of your personal information.
Welcome to Dallas Family Psychiatry. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.dallasfamilypsych.com, or any of our related services. By using our services, you agree to the terms of this Privacy Policy.
Contact Information:
Dallas Family Psychiatry
3701 W Northwest Hwy,
Building 1 Suite 189,
Dallas, TX 75220
Phone: (214) 817-4616
Email: [email protected]
Fax: (800) 883-1537
Effective Date: 18th January, 2024
We collect information that you provide directly to us and information that is collected automatically through your use of our services.
Information You Provide
- Personal Identification Information: This includes your name, address, phone number, email address, date of birth, and other identifying information.
- Health Information: Medical history, treatment records, prescriptions, and other health-related information.
- Payment Information: Credit card numbers, billing addresses, and other payment-related information.
- Communication: Records of your communications with us, including email, phone, and online chat interactions.
Information Collected Automatically
- Usage Data: Information about your interactions with our website, such as IP address, browser type, pages visited, and the date and time of each visit.
- Device Information: Information about the device you use to access our services, including hardware model, operating system, and device identifiers.
- Location Information: General location data based on your IP address or mobile device location.
We use your information to provide, maintain, and improve our services, including:
- Providing Services: To deliver our mental health services, manage your treatment, and communicate with you.
- Billing and Payments: To process your payments and manage your billing information.
- Customer Support: To respond to your inquiries, provide technical support, and resolve issues.
- Marketing and Communications: To send you updates, newsletters, and other communications that may be of interest to you. (Note: See our “DO NOT SHARE” statement below.)
- Compliance and Legal Obligations: To comply with legal and regulatory requirements, including the Deceptive Trade Practices Act and the Consumer Protection Act.
Dallas Family Psychiatry does not share your personal information with third parties for marketing or promotional purposes. Your privacy is paramount, and we are committed to ensuring that your information is used solely for the purpose of providing our services to you.
Third-Party Service Providers
We may share your information with third-party service providers who assist us in providing our services. These providers are contractually obligated to protect your information and use it solely for the purposes of providing services to Dallas Family Psychiatry. Examples include:
- Payment Processors: To process your payment transactions securely.
- IT and Software Services: For maintaining and supporting our technology infrastructure.
- Marketing Services: To help us manage communications and newsletters (not for third-party marketing).
Legal Compliance and Protection
We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to:
- Comply with legal obligations or court orders.
- Protect and defend our rights or property.
- Prevent or investigate possible wrongdoing in connection with our services.
- Protect the personal safety of users of our services or the public.
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new ownership. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:
- Encryption: Data encryption both in transit and at rest.
- Access Controls: Strict access controls to limit access to your information to authorized personnel only.
- Security Audits: Regular security audits and assessments to identify and address potential vulnerabilities.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
You have several rights concerning your personal information:
Access and Correction
You have the right to access the personal information we hold about you and to request correction of any inaccurate information. To make such a request, please contact us using the information provided in this Privacy Policy.
Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. This right applies to data that you have provided to us directly.
Deletion
You have the right to request that we delete your personal information, subject to certain exceptions, such as for legal compliance or legitimate business purposes.
Opt-Out of Communications
You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly. Please note that you may still receive non-marketing communications related to your use of our services.
Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device that help us understand how you interact with our site. You can control cookies through your browser settings and other tools. However, disabling cookies may affect your ability to use certain features of our website.
Types of Cookies We Use
- Essential Cookies: Necessary for the operation of our website and to provide you with services you have requested.
- Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Functionality Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
- Advertising/Targeting Cookies: Used to deliver relevant ads and track ad performance (not used for third-party marketing).
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will take steps to delete such information from our records.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website and indicating the effective date of the update. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Dallas Family Psychiatry
3701 W Northwest Hwy,
Building 1 Suite 189,
Dallas, TX 75220
Phone: (214) 817-4616
Email: [email protected]
Fax: (800) 883-1537
Thank you for trusting Dallas Family Psychiatry with your mental health care needs. We are committed to protecting your privacy and ensuring the confidentiality and security of your personal information.